Better Business Hub

For any transport business, managing fatigue is crucial. 

How you respond will say a lot about your business and your values and can significantly impact your culture, staff morale, and ultimately, your business’s future.

In this eBook, we explore the topic of responding after a fatigue incident. Beyond having an incident plan in place, there are four things you should do to respond to a fatigue incident:

1. 1) Look after your people: ensure all involved parties have appropriate medical care, accommodation and repatriation as required.
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3. 2) Look after your business: ensure the load is managed, whether that is journey continuance or a salvage and clean-up operation; consider any reputation risks that can be managed at this point as well.
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5. 3) Review and learn from the event: ask why the event happened, what risk controls didn’t function properly, what additional or alternative risk controls might have worked, what were the human factors?
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7. 4) Look after your people again: once the dust has settled, follow-up to ensure your staff are okay.

To read more about how you and your business can better prepare for a fatigue incident, download the eBook.