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Claims

Making a claim

  • Send a text

    Text the Cargo Protect Claims Team on 0408 189 146

  • Send an email

    Email the Cargo Protect Claims Team at cargoclaims@nti.com.au

  • Give us a call

    Call 02 8227 7785 between 9am-4pm EDST, Monday - Friday

  • Lodge online

    Fill out our online form below to lodge a claim

Claims Form

  • Proof of transit
  • Photo(s) of damaged goods
  • Invoice or receipt of original purchase
  • Repair quote

The more files you can upload, the faster we can process your claim.

  • Acceptable file types are pdf, jpg/jpeg or png
  • A maximum of 10 files may be provided
  • Each file cannot exceed 10MB

Required field

What you will need

When making a claim, please provide the following documentation, which may assist in a speeding up settlement of your claim.

  • Policy number
  • Proof of transit
  • Photo(s) of damaged goods
  • Invoice or receipt of original purchase
  • Repair quote